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Joyor Electric Scooter

Joyor Electric Scooter Limited Warranty

What Does The Joyor Electric Scooter Warranty Cover?

This limited warranty covers any defects in the new Joyor devices accompanied by this limited warranty statement for a period of 24 months after the first retail purchase for the electric parts (display, controller, motor and charger) against manufacturing defects on a replacement basis, and a 12-months or 2000km warranty for the battery (whichever comes first) under normal installation, use, service and maintenance.

Only consumers purchasing this device from an authorized Joyor retailer or reseller may obtain coverage under this limited warranty.

This warranty extends to the original purchaser only and is non-transferable.

What Does The Joyor Electric Scooter Limited Warranty Not Cover?

This limited warranty does not cover any problem that is caused by:

  1. Commercial use, accident, abuse, neglect, shock, heat or humidity beyond product specifications, improper installation, operation, maintenance or modification.

  2. Any misuse contrary to the instructions in the user manual

  3. Malfunctions caused by other equipment

This limited warranty is void if a product is returned with removed, damaged or tampered labels of any alterations (including the unauthorized removal of any component or external cover).

This limited warranty is valid only in the place of the initial purchase. It is NOT applicable with other distributors or entities.

Joyor does not cover the cost of national/international warranty shipping at any time.

  • This limited warranty is valid with the original receipt of purchase from the authorized dealer.

  • Excludes consumable wearing fittings.

  • Excludes parts with physical damages, incomplete/broken cable connections.

  • Excludes misuse, modification, negligence and use of the scooter in wet conditions.

  • Excludes professional and hire use.

What Do You Have to Do to Apply For The Joyor Electric Scooter Warranty?

Joyor will not provide any warranty coverage unless your claim is in compliance with all terms of this limited warranty statement and you follow proper return procedure.

To request warranty service, you may contact us or contact with an authorized Joyor retailer or reseller.