1. You can check the power of the motor and the voltage of the motor by looking at the serial number of the motor (rear wheel). Serial number xx48V500Wxxxxxxxxxxx means that this is a motor of 48V, 500W. 2. All electrical parts of the scooter have the same voltage: motor, battery, controller, display. You can check the voltage of the part by checking the technical characteristics information written on each part. 3. Each Joyor battery has a sticker on it with the information about the battery voltage and the battery capacity: 48V 13Ah 4. The voltage of the battery changes depending on the level of charge of the battery. You can check the real-time voltage on the display in the multi-indicator area (where you can see the mileage by default). Short press ON/OFF button to switch between different indicators of the multi-indicator area: from total mileage ODO to single mileage TRIP then to real-time voltage V.
Here is the info about the maximum and minimum battery voltage for different batteries:
24V: min 19V, max 29.2V
36V: min 27V, max 42V
48V: min 37V, max 54.6V
If you have any doubts about your Joyor and its technical characteristics and performance, please contact the distributor where you purchased your Joyor or official Joyor technical center at Selva de Mar 53, Barcelona.